Home 

It is important to adhere to the prerequisites described in each course in order to ensure the best use of time and permit equal instructor attention to all class attendees.

Registration/Payment:

You could register online.
Payment for course fees should be attached with the registration form at the time of registration. Please provide a cheque or bank draft for the exact amount of the course fee inclusive of 12.24%. Confirmation will be official upon receipt of the registration form and course payment. A confirmation letter will be sent two weeks before class commencement.

Cancellation/Refund Policy:

1. In the event that a paying attendee must cancel a registered course, a full refund will be made if notice is given at least 10 working days prior to class commencement.
2. If notice is given within the 10 working days period before class commencement, only a 50% refund will be made.
3. One-day or less notice for cancellation or non-attendance will result in full billing with no refund.

Rescheduling Policy:

1. In the event that a paying attendee must reschedule a registered course (rescheduling will included substitution by another person), he/she must notify Agilent Technologies at least 10 working days before class commencement. Efforts will be made to place the attendee in the next available selected class.
2. If notice for rescheduling (including substitution by another person) is given within the 10 working days period before class commencement, no priority will be given for the next available class which will be allocated on a first-come-first-serve basis.
3. For attendees taking the complimentary course, one day or less notice for rescheduling is not allowed and will result in the complimentary training being forfeited.
4. For paying attendees, one day or less notice for rescheduling is not allowed and will result in full billing with no refund.