In today's business environment, organizations are faced with addressing numerous challenges, ranging from improving employee productivity, reducing operational costs, reducing business risk arising from non-compliance with corporate and regulatory mandates (e.g. Sarbanes-Oxley, 21 CFR Part 11, HIPAA), and accurately tracking key operational and performance metrics. Conquering these challenges amidst mounting competitive pressures, limited resources, numerous mergers and acquisitions, and exponentially growing and changing business processes can be a daunting task.