Optimized services and a savings of 15% or more for qualified labs
Agilent Lab Resource Management helps you eliminate unnecessary costs while improving productivity in the areas of service procurement, scheduled services, and system-failure triage and repair. The result is significant savings.
How to Reduce Hard Costs
- Establish the right coverage: All service needs are assessed by function, lab, technique, and brand so that you pay for only the level of service needed. Redundant or unnecessary service coverage is eliminated.
- Improve engineer utilization and familiarity: with dedicated onsite Agilent engineers, you benefit by significantly improving response time and sharing in the cost savings achieved by eliminating travel costs and associated inefficiencies.
- Cover the right instrumentation: Asset tracking and management produces an accurate, up-to-date inventory database and supports optimal instrument deployment.
- Take advantage of Agilent procurement volumes to save on service consumables and parts
How to Reduce Soft or Productivity-Related Costs 
- Improve analyst productivity: Eliminate time spent on troubleshooting, escorting, and monitoring service engineers by immediately handing off instrument service issues to your onsite Agilent engineer.
- Improve instrument uptime: Reduce the time from failure to triage with onsite engineers. Then, onsite storage of frequently used service parts and consumables reduces the time from triage to “back in service”
- Simplify administration: The entire service responsibility is distilled into one process, one contact, one purchase order and one invoice.
- Continuously improve processes: Agilent reviews, listens, and re-engineers to ensure our service processes are as efficient as possible. We stay directly involved in improving your operations even as your business goals and laboratory needs change.
For More Information
Request consultation from an Agilent Lab Resource Manage specialist to discuss how we can tailor an LRM service strategy focused on you lab's requirements.
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