Submit a Service or Support Request 

Onsite Service Requests

Schedule an onsite hardware service call for repair of your instrument

• Onsite Hardware Service Request (North America Only)

Support Requests

Submit your hardware or software support questions:

• AskTAC NMR
  
  
• Lab Informatics:
  
  
• Workstation Configuration -- ** Note: We are unable to accept online support requests for workstation software.  Please click here to find the appropriate phone number to call for your request.
  
  
• Client Server and Enterprise Configurations

Support Forums

• ICP-OES  (Plasmanet) Email Forum
  
  
• UV-Vis-NIR Email Forum
  
  
• X-ray Diffraction Forum