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Agilent Advantage Silver Plan
Assuring workflow productivity
With Agilent Advantage Silver, you get all the coverage you need to ensure reliable instrument performance and optimum workflow productivity. In one convenient plan, Advantage Silver includes telephone assistance, annual preventive maintenance, full on-site repair coverage, and Agilent Remote Advisor predictive support technology – the right mix of services to help you minimize workflow disruptions and optimize your lab’s productivity.
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Features
Preferred response
over time-and-materials calls to speed resolution of your service request
Unlimited on-site repair visits
to restore your system to operating condition.
Parts required for repair
are fully covered.
Consumables and supplies required for repair
are additionally included when needed for repair.
Annual on-site preventive maintenance visit
is included to keep your system operating at peak performance.
Hardware and software telephone support
is just a phone call away, as often as you need it.
Agilent Remote Advisor
Assist, Report, and Alert
features are included for remote monitoring, diagnostics and reporting.
Agilent Service Guarantee
for total peace of mind.
Optional: discount on compliance services and guaranteed pass OQ for systems covered with Advantage Silver plan.
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