Agilent | Agilent Advantage Gold Plan

Agilent Advantage Gold Plan – priority one service for mission-critical systems.

When you simply cannot afford downtime

The right service coverage for mission-critical systems, the Agilent Advantage Gold plan provides the optimum mix of service features to prevent instrument downtime and deliver the fastest response when on-site services are required. With full maintenance and repair coverage, optional compliance services, and the predictive support of Agilent Remote Advisor technology, the Advantage Gold plan is the ideal coverage to protect the throughput and productivity of your high-availability lab.

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Features

Priority response to assure the fastest possible resolution of your service request.
Extended coverage hours discount for economical support beyond normal business hours.
Unlimited on-site repair visits to restore your system to operating condition.
Parts required for repair are fully covered.
Consumables and supplies required for repair are additionally included when needed for repair.
Annual on-site preventive maintenance visit is included to keep your system operating at peak performance.
Hardware and software telephone support is just a phone call away, as often as you need it.
Agilent Remote Advisor Assist, Report, and Alert features are included for remote monitoring, diagnostics and reporting.
Agilent Service Guarantee for total peace of mind.
Optional: discount on compliance services and guaranteed pass OQ for systems covered with Advantage Gold plan.

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