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Online Service Call Scheduling 

On-site service call scheduling is available only for hardware Installation, Warranty or Service Contract requests. For all other requests, please call 1-800-227-9770.

Create a Service Request

Scheduling an onsite hardware repair service on your Agilent Technologies instrument is a simple process that takes only a few minutes.

Please note the following:
  • The information collected will only be used only to facilitate the scheduling of your service call.
  • Completion of a separate form will be necessary for each instrument requiring repair.
  • If you are unable to complete the process, need to cancel or schedule a service call or have questions that do not pertain specifically to onsite hardware repair, please contact Agilent Customer Support at 800-227-9770.

Additional Note:  Registering and logging onto the Agilent website will enable "auto-fill" of your designated profile fields in the form below.

 

 

* required field
Customer Information
Given or First Name:* 
Family or Last Name:* 
Company:* 
Work Telephone Number:* 
Extension:
Email Address:* 
Verify Email Address:* 

Service Request
Service Type Requested:* 
Detailed Request Information:* 
Description of the problem or symptoms, troubleshooting attempts that you have performed and error messages that you have observed.

Instrument Description
Find your model/serial number
Instrument Type:* 
Choose a single instrument type that best describes your instrument or system
Model Number:
Serial Number:* 

Instrument Location
Address 1:* 
Address 2:
Building / Lab #:
City:* 
State/Province:* 
Postal Code:* 
Country:* 




Please select your country:
 
   
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