Agilent | eService

On-site Service Call Scheduling

On-site service call scheduling is available only for hardware Installation, Warranty or Service Contract requests. For all other requests, please call 1-800-227-9770.

Create a Service Request

Scheduling an onsite hardware repair service on your Agilent Technologies instrument is a simple process that takes only a few minutes.

Please note the following:

The information collected will only be used only to facilitate the scheduling of your service call.
Completion of a separate form will be necessary for each instrument requiring repair.
If you are unable to complete the process, need to cancel or schedule a service call or have questions that do not pertain specifically to onsite hardware repair, please contact Agilent Customer Support at 800-227-9770.

Additional Note: Registering and logging onto the Agilent website will enable "auto-fill" of your designated profile fields in the form below.

* required field

Customer Information
Given or First Name:*
Family or Last Name:*
Company:*
Work Telephone Number:*
Extension:
Email Address:*
Verify Email Address:*
Service Request
Service Type Requested:*
Detailed Request Information:*
Description of the problem or symptoms, troubleshooting attempts that you have performed and error messages that you have observed.
Instrument Description
Find your model/serial number
Instrument Type:*
Choose a single instrument type that best describes your instrument or system
Model Number:
Serial Number:*
Instrument Location
Address 1:*
Address 2:
Building / Lab #:
City:*
State/Province:*
Postal Code:*
Country:*

Use this data on upcoming forms

eService - Call Log