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Please select a topic from this section below:
Cell Assays
DNA Assays
Maintenance and Troubleshooting
Protein Assays
RNA Assays
Click a question below to see the answer:
What preventive maintenance activities are recommended for the bioanalyzer?
How can I check if the hardware of my bioanalyzer is working properly?
What spare parts are available for the chip priming station?
How do I maintain my priming station?
How can I check the priming station for proper operation?
How can I check if the 2100 expert software installation was successful?
When I insert a prepared chip into the bioanalyzer, no chip is detected in the instrument. What is the problem?
After an instrument run is started, the error message 'poor chip performance' pops up and the run is stopped. What has gone wrong?
There are a lot of spikes in my RNA electropherograms. What can cause this?
In some DNA 500 chip runs, the upper marker in the ladder and in some of the samples seems to migrate out of the time window. What is the problem?
I noticed that the gel-dye mix did not pass through the spin filters completely. Why does this happen?
The 2100 expert software does not allow me to change the COM port setting. The only setting that the software shows is the 'Demo' setting. What is the problem?
