Agilent | Frequently Asked Questions

Please select a topic from this section below:

Click a question below to see the answer:

Abnormal X axis values while acquiring from 35900E with 1100 LC

Supported RRLC modules (FW A.06.04/B.01.06) for Dionex Chromeleon 6.80 Driver

P/N to upgrade my G1315D DAD or G1365D MWD or G1365C MWD SL to G1315C DAD SL

When should I replace my pump seals?

How do I reset the lamp hours on my 1100 Diode Array, Multiple Wavelength or Variable Wavelength Detectors?

What causes high pressure in my LC?

Why don't I get a red start line on the ChemStation Online Plot after an injection?

Why won't my lamp ignite?

What are the part numbers for the piston seals and the pistons for 1050 and 1100 Series LC pumps?

What is the recommended break-in or wear-in procedure when piston seals have been replaced?

What does the color-coding mean on the outside of my flexible stainless steel capillary tubing?

I am used to reading pressure units in PSI rather than BAR. What is the conversion?

How do I get a copy of a Material Safety Data Sheet (MSDS) online?

How do I find journal articles or application notes from Agilent?

Where can I find documents with answers to many of my LC Hardware questions not listed here?

Where can I find training, including e-seminar courses?

How do I place an order for consumables?

How many hours of 'normal use' should I get from my Agilent 1100 detector lamps?

How do I know the solvent filter is not clogged or partially clogged in my Quaternary Pump?

I have to update the firmware on my LC Modules, where can I download it?

How Do I Maximize LC Resolution while keeping a Short Gradient Analysis Time?

How to Select the Right Membrane Syringe Filter?

How different are the standard HPLC column and RRLC column?

What is the Agilent Service Guarantee?

What is the effect of decreased column id on the limit of detection?

What Is the Easy Way to Check on My 1200 HPLC Warranty Status?

What is the Benefit of 80Hz Data Acquisition Rate?

What parts I need to order if I want like to connect bigger id tubing between solvent selection valve and active inlet valve of my binary pump? How to connect them?

What type of Plunger seals to be used in my GPC system?

What are the equations to refer while scaling up from analytical to preparative scale?

What is the consideration while Choosing the right pump for Refractive Index Detector(RID)?

How do I know the flow cell of my UV detector is contaminated?

What solvents to be used to flush the HPLC lines to remove contaminants?

What are important system requirements for the Agilent GPC-SEC systems in Peptide and Protein sizing?

What are the molecular weight averages/numbers protein chemists are interested in?

What are the typical applications for the Agilent GPC-SEC systems in Peptide and Protein sizing?

How to decide about the best fit for the calibration curve in my GPC system?

Why did I get a GPC result for a blank injection?

When is a slice report recommended in my GPC sytem?

Where does the software read the flow rate for the calculation of elution volumes in my GPC system?

Can MSD data be processed in the GPC software?

When is “Use Fixed Settings below” recommended for baseline and molar mass distribution range setting recommended with my GPC system with software rev. A.02.01?

Can you use an internal standard (flow marker) to correct for retention time fluctuations in my GPC software?

How can I optimize the integrator baseline settings for narrow and broad peaks in my GPC software?

Can I import data from other vendor’s system into my GPC add on software?

Can I use an Evaporative Light Scattering Detector (ELSD) with the AGILENT GPC software?

Do we have demo data files in our GPC software?

Can we operate older GPC instruments with the AGILENT GPC software?

What is the approximate life time of Lamps used in my UV detectors?

Can we use Agilent Vials & caps for non Agilent Autosamplers? If yes what are products are supported?

What are the solvents that should not be used in my LC?

Provide me the HP 82335 HP-IB configuration settings?

Provide me the installation and trouble shooting information for HP-82341/82350 HPIB driver for my ChemStation software versions A.07.0X to A.08.0X on Windows NT?

Provide me the installation and trouble shooting information for HP-82341/82350 HPIB driver for my ChemStation software version A.08.0X on Windows NT/Windows 2000?

How to import the data files from HP3365 integrator to ChemStation software?

How to import the method files from HP3365 integrator to ChemStation software?

What to do if my LC System Verification Test failed ?

When to use the Continues Seal Wash Option ?

How to identify RRHT Columns out of conventional HPLC columns?

What are the Performance Specifications for G2226A 1100 Nano LC Pump ?

What are the part numbers for Connecting Capillary for the 1100 Series Capillary LC System?

What is Cooperative Support Service offered by Agilent Technologies?

How to create a step gradient on a 1100/1200 Quaternary LC?

How to create a step gradient on a 1100/1200 Binary LC?

What are the performance specifications for the 35900E A/D Converter?

What are the new features added to Instant Pilot - G4208A and their benefits?

Are the revision A.05.11 of the Instant Pilot G4208A offer the same features as B.02.01? Can they be upgraded to new version?

How many methods and sequences can be stored with instant pilot G4208A?

Which memory stick should the customer use for method and sequence storage/transfer?

How the compliance is ensured with the instant pilot G4208?

Are the 1200 Series external valves are supported by instant pilot G4208?

What is the part number for 1100/1200 HPLC RS-232 Cable Kit? Where it is used?

Can we upgrade 1100/1200 Binary pump with the solvent selection valve?

How to Remove and Disassemble the Pump Head Assembly in 1100/1200 HPLC?

How to change or replace wash seals in 1100/1200 HPLC?

How to order 1100/1200 HPLC pump seal wash kit?

How to change or replace the pistons/plungers in 1100/1200 HPLC pumps?

How to change or replace the Purge Valve Frit or the Purge Valve in 1100/1200 HPLC?

How to reassemble the Pump Head Assembly in 1100/1200 HPLC?

How to change or replace the Outlet Ball Valve in 1100/1200 HPLC?

How to install Continuous Seal Wash option in 1100/1200 HPLC?

How to change or replace active inlet valve cartridge in 1100/1200 HPLC?

How to change or replace active inlet valve in 1100/1200 HPLC?

Do I need an Instant Pilot G4208A for each 1200 LC system , as we do not use Agilent software?

What are STM Columns and their advantages?

How can I connect non Agilent made detectors to Agilent Data system?

How to Connect An Agilent Technologies (Hewlett-Packard) Non-GPIB(HPIB) Instrument Module To An Existing 1100 System?

What is the Passivation procedure for Agilent HPLC?

How to perform the pressure test for Isocratic Pump from the ChemStation?

What care should be taken for the successful use of the Isocratic Pump?

Can we upgrade a 1100/1200 isocratic pump to quaternary pump?

What is the procedure for Quaternary pump Purging/Priming?

How to perform 1100/1200 Binary Pump Leak test using ChemStation?

How to perform Binary Pump pressure test from the Control Module?

How to perform 1100/1200 Binary Pump leak test from the Control Module?

What is the procedure for binary pump Purging/Priming?

What is Optional Injector Purge kit used in Agilent 1100 series Well Plate Autosampler?

Where to find Standard 1100/1200 tubing's part numbers?

What needs to be done to take care of DST changes on ChemStation B.01.0x, with or without ChemStore B.03.02?

Agilent Lab Resource Management (LRM) Benefits

What is Biocompatibility Kit 5065-9972 that is used in Agilent 1100 series LC system?