Agilent | Frequently Asked Questions

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My system is not generating pressure and/or vaccuum upon initialization, what could be causing this?

Why won't my lamp ignite?

Why am not seeing any current. What could be causing this?

Why do I see spikes in my baseline?

Why are my migration times shifting?

Why am I seeing an unstable baseline/noisey baseline?

I am getting the error message: EL 5120. What does this mean?

I am getting the error message: EL 5207. What does this mean?

How can I find a part number if I only have a description?

How do I get a copy of a Material Safety Data Sheet (MSDS) online?

How do I place an order for consumables?

How do I clean the Electrodes and Pre-punchers?

How do I clean the Replenishment System?

What are the Specifications for the Capillary Electrophoresis System?

Where can I find training, including e-seminar courses?

Where can I find documents with answers to many of my CE Hardware questions not listed here?

How do I find journal articles or application notes from Agilent?

How can I perform fraction collection on the G1600A Capillary Electrophoresis?

In my CE ChemStation 'Wavelength Calibration' screen appears immediately after initialization online. What could be the problem?

There's no pressure after performing 'Flush Capillary'. What could be the problem?

A crackling sound occurs when the voltage is applied while analysis. What could be causing it?

In my CE analysis halts when the voltage is applied. What could be the problem?

The tip of the capillary is bent. What could be the possible source of this problem?

The capillary is bent at a location other than at the tip. What could be the problem?

I cannot perform 'Set New Vial' or 'Remove Vial' and Lift does not move. What could be the problem?

A 'Lamp Ignition Failure' occurs & the LED at the top right of the unit goes red at the same time. What could be the problem?

Where can I find G1600 Capillary Electrophorosis Performance Verification Information?

How to replace/change the Air Inlet Filter in CE?

How to replace/change the lamp in my CE?

What is the procedure for cleaning the Detection Window and the Alignment Interface?

What is the procedure for Cleaning the Electrodes, Prepunchers and Insulation Plate?

What are the system features of G1600A CE fraction Collector?

Where can I find CE consumables information?

How to install G1600A CE CE-ESI-MS G1607A Sprayer kit?

How to install G1600A CE CE-ESI-MS Capillary & Cassette?

What are frequent troubleshooting tips for CE?

How to Troubleshoot G1600A Capillary Electrophoresis Lamp Ignition Failures?

How to Troubleshoot G1600A Capillary Electrophoresis Injection/Replenishment, Pressure and Vacuum Problems?

How to Prepare the Agilent CE Instrument for High-Pressure Use?

What are G1600A CE High Pressure CE+P System Requirements?

What are the recommended fraction collection modes for CE?

How to collect the CE fractions.

What is capillary Electrochromatography?

How to prepare the 1600 CE for high pressure operation?

What are the G1600A CE Specifications

What is the procedure for Preparing/ Cleaning the Replenishment System?

What is G1600A Capillary Electrophoresis System Volt Amp Requirements?

What is Diode Array Detector (DAD) Test (Lamp Intensity and Holmium Spectrum) on a Capillary Electrophoresis Instrument? How to perform these tests Using the ChemStation Software?

What is the default HPIB Address of CE Module?

An ED 0063 Error: SERIOUS ERROR IN OTHER MODULE on a Capillary Electrophoresis Instrument. What could be the problem?

What needs to be done to take care of DST changes on upgraded installations to ChemStation B.02.01 and higher?

What needs to be done to take care of DST changes on ChemStation B.01.0x, with or without ChemStore B.03.02?