To minimize system downtime, and when time is essential, Agilent offers exchange units in advanced shipment. Failed products can easily be returned in the supplied shipping box and pre-issued Return Authorization labeling, using the Request for Return form.
Our advanced exchange program offers remanufactured & rebuilt products with the same strict quality and specification standards as for new products.
As soon as requested, your Exchange unit can be shipped for overnight delivery. This efficiency is due to our logistic infrastructure and is the result of excellent teamwork among our Service and Customer Service Teams.
Stock is kept in North America, Europe, Japan, Korea, China, Taiwan and Singapore to facilitate immediate order processing.
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