Agilent Technologies LSCA - Our measure is your success
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Instrument Exchange Service 

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Agilent Instrument Exchange providing a replacement unit without delay 
Speedy exchange to minimize workflow disruption 

Agilent’s Instrument Exchange service provides a fully refurbished replacement system shipped to you immediately in exchange for your non-operational unit – in most cases allowing you to be operational again within 24 hours.  Available for select Agilent modules and systems, the Agilent Instrument Exchange Service is an economical way to minimize disruption to your laboratory workflows.

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Related Information

Features
  • Exchange unit certified to current Agilent specifications is shipped to you in exchange for your non-operational unit.
  • Shipping costs are covered including the shipment of the new unit to your doorstep, as well as the return of your defective unit to Agilent.
  • Exchange documentation is provided including a Test Certificate and Exchange Notification Letter for your asset management or regulatory compliance purposes.
  • Flexible Options with services available on a per-incident basis, or via service agreement for ongoing service coverage.
  • Easy to budget with a lower fixed price than on-site repair options.

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