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Agilent North America Online Web and Phone Directory   

Activity / Information

Access Online

800-227-9770 Menu Choice

To place an order, check the status of an existing order, or to pay your invoice

Place web order for column or supplies

Agilent-LSCA Online Store

 

Place column or supply order

 

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Place a Stratagene order

orders@stratagene.com

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Place an order or for information about analytical instruments, Genomics, Velocity 11

lscainstrumentsales@agilent.com

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To pay or discuss an invoice

cag_sales-na@agilent.com

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To contact a sales representative or to request a quote for Agilent products or service plans

To contact a sales representative or to request a quote or pricing and availability for columns or consumables

cag_sales-na@agilent.com

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To speak with a sales representative or to request a quote for For GC, LC, UVVis and MS Instrumention or Software 

instrument_online_sales@agilent.com

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To speak with a sales representative or to request a quote for Micro Array, Bio-analyzer, Bioreagents,  or Stratagene Products 

inside-sales-stgn@agilent.com

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To speak with a sales representative or to request a quote for Service Plans

lscasupportfax_lfs@agilent.com

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GeneSpring Software Sales

GeneSpring Sales

 

For Technical Support

GC, LC, MS, UVVIS and related instruments

Callback with Ticket # (4 digits only, from previous call)

 

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To schedule an installation or repair without troubleshooting assistance

Online Service Request Logging (Agreement and warrranty customers only)

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If you are calling for technical assistance or to get a quote for onsite support

 

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Columns & Consumables

For GC columns, consumables or application support

Support Related Inquiries

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For LC columns, consumables or application support

Support Related Inquiries

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For LC method validation kits, LC column special lot number requests

 

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For GC custom column quotes

GC Custom Column Shop

 

For LC custom column quotes

LC Custom Column Shop

 

For Repair Parts identification

Agilent - Find a Part

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Genomics, Stratagene & Bioreagents Products

BioAnalyzer support

Support Related Inquiries

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Microarray and array scanner support

Support Related Inquiries

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Stratagene product support

Support Related Inquiries

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Lab Informatics Products

OpenLab Products including ECM,BPM and ICM

Informatics Technical Support Inquiry

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EZChrom Elite Workstation and EZChrom SI 

cag_support-reply@agilent.com

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EZChrom Elite Client /Server

Informatics Technical Support Inquiry

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ChemStore Workstation and  Client Server

Informatics Technical Support Inquiry

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Cerity Chemical

cag_support-reply@agilent.com

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Cerity Pharma

Informatics Technical Support Inquiry

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Information on a Software Service Agreement

Informatics_SMA@agilent.com

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All other Software Products or any Specialized Applications

 

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BioInformatics

GeneSpring Software Products

GeneSpring Technical Support Inquiry

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Genomics Products (Feature Extraction, DNA Analytics, and eArray)

Microarray related product support (Microarrays, Reagents, Scanners and other hardware)

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For customer education and seminars

Training and Customer Education

Education

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Events and Trade Shows

Events
What's New

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